Care and Maintenance Instructions

Polar eco-view Windows products are manufactured from the most suitable materials and finishes available and when properly installed and maintained will give many years of quality service.

Maintenance of Powder Coat Finish

To maintain the high finish of Polar eco-view Windows cleaning is necessary to preserve the finish and operation of your product.  Deteriotation of the coating occurs mainly as a result of grime deposit and attack by contaminated moisture, which in coastal environments contains salt and sulphur compounds.

• Regular cleaning of windows is desirable; the frequency depends on accessibility and on the atmospheric conditions.
• In rural atmospheres, where grime and pollution of the environment are at a minimum (non hazardous)- the period between cleaning can be extended to six (6) months.
• In industrial and marine environments more frequent cleaning (eg. monthly) is required.  The maximum cleaning intervals should never extend beyond three (3) months
• The cleaning of powder-coated windows should be performed using hand cleaning techniques.
• Cleaning of the window frame can be achieved by using small amounts of clean water.
• Do not under any circumstances use an abrasive type-cleaning agent as this could severely damage the powder coated finish.
• Thoroughly rinse off any detergent with clean water, high pressure hosing must be avoided under all circumstances and the windows should be dried, preferably with a chamois, or alternatively, a soft cloth.

Maintenance of Glass

All Polar eco-view Windows are manufactured with Grade A Safety Toughened Glass.  The cleaning of toughened glass requires special care. All glass surfaces should be kept clean by prompt removal of all dirt and deposits

• Clean water should be used and in some instances the addition of a small amount if mild detergent may be of some benefit
• Thoroughly wash off any detergent residue with clean water
• DO NOT under any circumstances use any form of abrasive cleaner as this may cause damage to the glass
• Lightly sponge off any stubborn dirt being careful not to scratch the glass
• Do not spray cold water directly on hot glass as this could cause the window to break
• Avoid causing extreme temperature changes as this may lead to thermal fracture of the glass (i.e. do not direct hot or cold water onto glass)
• Do not store or place other materials in contact with the glass. (This can damage the glass or create a heat trap leading to thermal breakage).

Maintenance of Hardware

• General periodic maintenance is required on all hardware supplied such as hinges, handles and the like.
• External finishes of all hardware must be kept clean by removing any harmful residue (especially sea spray) from the surface using a non-abrasive cleaning agent.
• Internal workings of hinges etc should be kept in good working order by applying a light spray of a corrosion preventative (such as CRC, Marine 66, Innox or WD40) followed by a light wipe with a dry cloth a remove excess). Care should be taken to ensure that any painted finish surface in close proximity to hardware being maintained is well protected to avoid damage to the paint.  Be careful not to get these compounds on the timberwork itself as they may cause staining.  Please refer to the manufactures recommendation if unsure.
• All sills must be kept clean of dirt, debris and other matter which can cause damage to and restrict the proper functioning of the window.

Name Plates and Identification Plates

Please leave nameplates, window manifestations (window safety markings), part numbers and rating labels on all products for future reference.  A permanent performance label is a requirement of the Building Code of Australia (BCA) in all states and territories of Australia.